Privacy Policy

How Mick Web Agency collects, uses and protects your information.

Last updated: 3 November 2026

This Privacy Policy explains how Mick Graphics and Web Design, Business No. BN-RPCM7DEG, trading as Mick Web Agency (“we”, “us”, “our”), collects, uses and protects your personal information when you visit this website or use our services. We handle personal data in line with applicable law, including the Kenya Data Protection Act, 2019.

Information We Collect

Information you give us. When you complete our contact form, email us, call us or message us on WhatsApp, we receive the details you choose to share. This can include your name, email address, phone number, location, business name and details of your project. If you become a client, we may also hold billing and payment details.

Information collected automatically. When you visit our website, we and our service providers may collect technical information such as your IP address, browser type, device, language, the pages you visit and how you move through them. Some of this is collected using cookies and similar technologies.

How We Use Your Information

  • To respond to your enquiries and prepare plans or quotes.
  • To provide our services and manage our relationship with you, including invoicing.
  • To understand how our website is used, so we can improve it.
  • To keep our website and systems secure.
  • To meet our legal and accounting obligations.

We rely on your consent, the steps needed to enter into or perform a contract with you, our legitimate business interests, or our legal obligations, depending on the purpose.

Cookies and Analytics

Cookies are small files stored on your device. We use them, along with similar technologies, to keep the website working and to understand how visitors use it. Our analytics tools may record information such as clicks, scrolling and page visits to help us improve the website. We use:

  • Google Analytics
  • Google Search Console, which shows us how our website performs in Google Search

You can block or delete cookies in your browser settings. Some parts of the website may not work as well if you do.

Services That Help Us Operate

We share information with trusted providers only where needed to run our business, and we do not sell your personal information. These providers include our website hosting and email providers, the analytics tools listed above, WhatsApp if you choose to contact us there, and Kopo Kopo for mobile payments. Client reviews displayed on our website are loaded from Google. Our contact form uses Google reCAPTCHA to help prevent spam, which collects information about your device and how you use the page. Each provider handles information under its own privacy policy.

Some of these providers may store or process information outside Kenya. Where this happens, we take steps to ensure your information remains appropriately protected, as required by law.

We may also disclose information where the law requires it, or where it is needed to protect our legal rights or the safety of any person.

How Long We Keep Your Information

We keep personal information only for as long as we need it for the purposes above, including meeting legal, tax and accounting requirements. When it is no longer needed, we delete it or make it anonymous.

How We Protect Your Information

We use organisational and technical measures designed to protect your information, and we aim to collect only what we need. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights

Subject to applicable law, you have the right to:

  • Be informed about how your personal data is used.
  • Access the personal data we hold about you.
  • Ask us to correct inaccurate or misleading data.
  • Ask us to delete your data.
  • Object to the processing of your data, and withdraw consent where we rely on it.

To use any of these rights, contact us using the details below. If you are not satisfied with our response, you may complain to the Office of the Data Protection Commissioner in Kenya, or to the data protection authority where you live.

Children

This website is not intended for children under 18, and we do not knowingly collect their personal information. If you believe a child has given us personal information, please contact us and we will delete it.

Links to Other Websites

Our website links to other sites, including client websites in our portfolio. We are not responsible for their content or privacy practices, so we encourage you to read their privacy policies.

Changes to This Policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

Contact Us

For questions about this policy or your personal information, please contact us:

Mick Graphics and Web Design, trading as Mick Web Agency
Business No. BN-RPCM7DEG
Email: hi@mickwebagency.com
Phone: +254 794 988 063